The Coester quality system

Coester’s electric actuators have a high degree of durability, control and safety and can be applied in various stages of the industrial process. Certified for over 25 years, the company’s products are qualified for operation in explosive atmospheres and in extreme conditions. Founded in the 1960s, Coester Automação developed and manufactured electronic products for the naval line, starting with electric actuators in the 1980s. The electric actuator allows for more safety and quality, which are indispensable in the industry, in the sanitation and oil & gas sectors. The company’s first certification was acquired in 1996 – for an explosion-proof product – followed by the certification of its QMS (Quality Management System) in 1996, based on the ISO 9001 standard. The ISO 9001 certification allowed the company to optimize operations, minimizing waste and errors in its processes. Furthermore, it developed a culture of continuous improvement, keeping organizational procedures within the highest quality standards. Because they are internationally recognized, the standard has contributed to Coester obtaining reliability in the global market. Customer satisfaction has always been at the forefront of Coester’s goals. Based on specific requirements aimed at evaluating customer manifestations, the company has ensured that its needs are met. The maintenance of the ISO 9001 Certification has contributed, for over 25 years, to more efficient systems and products/services that meet international quality standards.